Refund and Returns Policy

Overview

Welcome to DeldarMart – Your Premier Destination for Quality Home Goods, Electronics, Pet Supplies, Health & Beauty, and Kitchen Accessories.

At DeldarMart, we’re committed to providing you with a seamless shopping experience and top-notch customer service. Our diverse range of products caters to every aspect of your lifestyle, ensuring that you find exactly what you need to enhance your home and daily routine.

Our Product Categories Include:

1 Home Decor: Elevate your living spaces with our stylish and functional home decor items, ranging from chic wall art to cozy throws and cushions.

2- Electronics: Stay connected and up-to-date with our selection of cutting-edge electronics, featuring the latest gadgets and tech essentials.

3- Pet Supplies: Pamper your furry friends with premium pet supplies, including nutritious food, comfortable bedding, and engaging toys.

4- Health & Beauty: Take care of yourself from head to toe with our collection of health and beauty products, from skincare essentials to wellness supplements.

5- Kitchen Accessories: Transform your kitchen into a culinary haven with our high-quality kitchen accessories, from sleek cookware to innovative gadgets.

Refunds

Our 30-Day Refund and Return Policy:

We understand that sometimes purchases may not meet your expectations. That’s why we offer a hassle-free 30-day refund and return policy. If you’re not completely satisfied with your purchase, simply contact our customer service team, and we’ll guide you through the process of returning or exchanging your item.

At DeldarMart, your satisfaction is our priority. Shop with confidence and discover the convenience of online shopping with us today!

Late or missing refunds

While we strive to process refunds promptly, there may be instances where delays occur due to unforeseen circumstances. If you haven’t received your refund within a reasonable timeframe, we recommend taking the following steps:

Check Bank Account: Firstly, double-check your bank account to ensure that the refund hasn’t been credited. Sometimes, financial institutions may take additional time to process transactions.
Contact Customer Support: If you’ve confirmed that the refund hasn’t been processed, please reach out to our dedicated customer support team. We’ll investigate the issue promptly and provide you with updates on the status of your refund.
Provide Necessary Information: To expedite the process, kindly have your order details and refund confirmation on hand when contacting us. This information will help us locate your transaction and resolve the issue efficiently.
Resolution Assistance: Rest assured, we’re committed to resolving any refund-related concerns swiftly and satisfactorily. Our team will work diligently to ensure that you receive the refund you’re entitled to.

At DeldarMart, transparency and integrity are core values, and we’re dedicated to delivering a positive shopping experience for every customer. If you have any further questions or require assistance, don’t hesitate to get in touch with us. Your satisfaction is our priority.

Exchanges

At DeldarMart, we understand that sometimes an item may not meet your expectations or requirements. That’s why we offer a hassle-free exchange policy to ensure your satisfaction.

If you wish to exchange an item for a different size, color, or alternative product, please follow these simple steps:

Contact Customer Support: Reach out to our friendly customer support team within 15 days of receiving your order. Let us know the details of the item you wish to exchange and the reason for the exchange.
Receive Authorization: Once your exchange request is approved, we’ll provide you with a return authorization and instructions on how to proceed with the exchange.
Return the Item: Carefully package the item in its original condition, including all tags and packaging, and send it back to us using a trackable shipping method.
Receive the Exchange: Once we receive and inspect the returned item, we’ll process the exchange and dispatch the replacement item to you promptly. Any price differences will be adjusted accordingly.
Enjoy Your New Item: Once your exchange is complete, you can enjoy your new item with confidence, knowing that we’re here to ensure your satisfaction every step of the way.

Please note that certain items may be subject to availability, and exchanges are subject to our standard terms and conditions.

If you have any questions or need assistance with your exchange, don’t hesitate to contact us. We’re here to help make your shopping experience with DeldarMart as smooth and enjoyable as possible.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to 25617 27TH PL S APT H104 KENT 98032 WA.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.